- Technicians in every state and territory
- We service most major brands, whoever supplied them
- Parts dispatched daily, same business day breakdown triage
Best in class service is the whole point
Anyone can sell you a washer. What separates a laundry that runs from a laundry that limps is what happens on day 400, when a bearing goes on a Friday afternoon and you have a full linen room waiting.
Our technicians are employed and trained by us, not subcontracted out. They carry stock, they know these machines, and they close jobs out. That is why operators who bought their equipment somewhere else still call Aqualogic when it matters.
What we cover
Service across the full life of the machine
Breakdown repairs
Same business day triage on urgent faults, with common wear parts carried on the van so most jobs close out on the first visit.
Preventative maintenance
Scheduled servicing on a plan that suits your cycle count, with a written condition report per machine after every visit.
Spare parts
One of the largest commercial laundry parts holdings in the country, dispatched daily to every state.
Programming and optimisation
Wash program setup tuned to your linen, chemistry and water, so you stop paying for cycles that do not suit the load.
Compliance and safety
Licensed gas work on heated dryers, flue and airflow checks, electrical testing and documented service history for audits.
National fleet agreements
Multi site operators get one point of contact, one schedule and consolidated reporting across every state.
Brands we service
Whoever sold it, we can look after it
Independent service across the brands found in Australian laundries. Check the data plate, then jump to your brand.
Questions
Commercial laundry service, answered
Do you service machines you did not supply?
Yes, and most of our service book is exactly that. We service the majority of major commercial laundry brands regardless of who sold the equipment, including machines whose original supplier no longer supports them.
How fast is your response on a breakdown?
Urgent breakdowns are triaged the same business day, with technicians in every state and territory. Sites on a preventative maintenance agreement get priority response.
What does a preventative maintenance visit include?
Inspection and adjustment of bearings, seals, belts, hoses, drain valves, door locks, airflow and gas trains where fitted, plus electrical checks, program verification and a written condition report with any parts recommendations.
How do you decide between repair and replacement?
We give you the repair cost, the expected remaining life of the machine and a replacement option side by side, including running cost per cycle. The decision stays yours and it is based on numbers.
Do you cover regional sites?
Yes. We service capital cities and regional areas nationally. Tell us the postcode and we will confirm coverage and response expectations before you book.