The journey
Seven stages, one team
From the first conversation to the thousandth cycle, the same people stay with your project.
- 01Discovery
- 02Design
- 03Specify
- 04Project manage
- 05Install
- 06Train
- 07Service
Step by step
How we deliver a laundry
Discovery
We start with your linen, not our catalogue. Volumes, peaks, staffing, standards and the constraints of your site, everything that determines what the laundry actually has to do.
- Linen and volume profile
- Site and services review
- Peak load modelling
Design
Layout, linen flow, utilities and compliance are resolved on paper first. Get this right and the equipment choice becomes obvious; get it wrong and no machine can save it.
- Room layout drawing
- Clean and dirty flow plan
- Services and compliance schedule
Specification & quote
You receive a clear specification with capacities, running costs and finance options, so you can compare like for like and see what the laundry costs to run, not just to buy.
- Itemised equipment schedule
- Running cost estimate
- Finance and rental options
Project management
We coordinate with your builder, plumber and electrician, and stage delivery around your program so the room is ready when the machines arrive.
- Trade coordination
- Delivery staging plan
- Site readiness checklist
Installation & commissioning
Installed, calibrated and cycle-tested by our own technicians, with programming set to your linen and chemistry, not left on factory defaults.
- Certified installation
- Cycle programming
- Commissioning sign-off
Training
Your team is trained on site and through our online modules, so the laundry performs the way it was designed to from week one.
- On-site operator training
- Online refresher modules
- Quick reference guides
Ongoing service
Protection plans, preventative maintenance and urgent repairs from a nationwide team, backed by the largest parts inventory in Australian laundry.
- Preventative maintenance
- Nationwide technicians
- Largest parts inventory