About Aqualogic
Family Owned Since 1968
Australian family owned business, service obsessed and trusted by businesses for over 50 years.
Family owned since 1968
Australian owned and operated for two generations, helping Australian businesses grow through real long term support and care.
Real Customer Care
Australia's largest in-house, factory-trained service team, with genuine parts on the shelf.
Exclusive Girbau & Wascomat
Exclusive national distributor for Girbau and Wascomat commercial laundry equipment in Australia.
National Team
We believe in sending local people to see our customers, and have company employed service and sales personnel nationally.
- 1968
- Family Owned
- 50+
- Years of laundry expertise
- 30+
- Licensed Technicians
- $10 Million
- Inventory in Stock
- 24hr
- Support when you need it
Proudly family owned
A Family Business Association member
Family owned and operated for two generations, Aqualogic is proud to be part of Australia's recognised family business community.
View our memberships
1,500
Machines serviced every month
1,000+
Service visits each month, preventative, breakdown and installs
4,500+
Assets under management nationally
34
In-house operations team members
67
FM management systems we work inside
61%
Of machines on a maintenance plan had zero breakdown calls
Service and support across Australia, New Zealand, Papua New Guinea, Fiji, Samoa and the Cook Islands.
National service coverage
The largest laundry service team in Australia
Equipment is the easy part. What keeps a laundry running is a service network with the size, systems and parts depth to be there, whether you run one site or sixty across multiple states.
Service areas, not postcodes
Every site is allocated to a mapped service area with a named technician and a planned route, so attendance is scheduled rather than scrambled, metro, regional and multi-state.
One contract for all sites
A single national agreement covering every location and every brand, Girbau, IPSO, Speed Queen, ADC and more, with one invoice and no fragmented costs.
In-house technicians and installers
Our own licensed field team, install crew and operations management. No subcontractor lottery, no inconsistent standards between states.
$10+ Million inventory in stock
Extensive parts and equipment inventory is kept in stock to help support our customers across the country, so the first visit is far more likely to be the only visit.
24/7 hotline and priority escalation
Log a call any hour. Technicians escalate to team leaders, state service managers and subject-matter experts so hard faults don't stall.
FieldLogix live dashboard
Real-time fleet movement and technician tracking, with calls logged, planned, mapped, scheduled and closed out in one system.
Multi-brand service capability
One service partner for every laundry brand on site
Aqualogic is a laundry specialist first and a distributor second. That distinction matters when the machine that goes down on a Friday afternoon isn't one you bought from us.
Over five decades we have built a technician base trained across the full spectrum of commercial and industrial laundry equipment, European, American and Asian platforms, soft-mount and hard-mount washers, gas and electric dryers, flatwork ironers, garment finishing lines, tunnel systems and payment hardware. Very few sites in Australia run a single brand. Most are a decade of purchasing decisions layered on top of each other, and every one of those machines still has to run tomorrow morning.
So we don't ask you to hold three service contracts. One agreement covers the whole fleet: factory-trained diagnostics, genuine and equivalent parts sourcing, electrical and plumbing works, compliance documentation, and asset-level reporting against every serial number on site. Whether it's a Speed Queen stack in a shared-living block, a Miele barrier washer in an aged-care facility, or a Milnor tunnel in a central plant, it sits on the same schedule, the same dashboard and the same SLA.
Plus many more, if it washes, dries, irons or folds, we can almost certainly service it. Send us a machine list or a few photos of the data plates and we'll confirm coverage before you commit to anything.
Factory-trained across brands
Our technicians hold manufacturer training across multiple brands and platforms, so a mixed-brand site doesn't need three different service contractors.
Legacy and inherited fleets
Took over a site with older machines? We service ageing and out-of-warranty equipment, advise on what's worth repairing, and plan staged replacement.
Parts Sourcing
Massive inventories in stock, plus established supply lines into European, US and Asian manufacturers for the parts we don't carry.
Controls, electrics and plumbing
Licensed electrical and plumbing capability, PLC and control board diagnostics, inverter and motor faults, water, steam and gas connections.
Compliance and reporting
Test and tag, gas and electrical compliance, thermal disinfection validation for healthcare and aged care, plus asset condition reporting per serial number.
One agreement, every brand
A single national contract, one invoice and consistent SLAs across every site and every make of machine in your portfolio.
Equipment we service
If it washes, dries, irons or folds
Four equipment families, one service team. If you're not sure whether a machine on your site is covered, send us the make and model and we'll confirm.
Washing
- Light commercial washers
- Soft & hard mount washers
- Barrier / hygiene washers
- Continuous batch tunnel washers
- Water extraction presses
Drying
- Stack and single tumble dryers
- Gas, electric and steam heated
- Industrial dryers to 120kg+
- Reverse-action dryers
- Lint and duct systems
Finishing
- Flatwork ironers and feeders
- Folders and stackers
- Garment finishing and tunnels
- Presses, spotting and steam
- Form finishers
Systems
- Payment and cashless systems
- Chemical dosing and pumps
- Steam boilers and calorifiers
- Water reclaim and heat recovery
- Monitoring and reporting hardware
Onboarding
Our seven-step rollout
Moving a national portfolio to a new laundry provider shouldn't be disruptive. This is the process we run on every multi-site transition.
1. Setup systems
Introduction and welcome, your account is created, and examples of reporting and communication are shared so everyone knows what to expect.
2. PM schedule
The preventative maintenance schedule is prepared for every site and asset, shared with your team, and implemented in our planning system.
3. Site audit
We survey every laundry, discuss how each site runs, observe the workflow, and recommend the visit frequency and scope that fits.
4. Brand standard
Every machine gets Aqualogic quick-reference stickers, a wall chart for operators, and QR codes that link straight to a job lodgement.
5. Initial PM
The first service visit records condition and serial number for every asset, and completes the initial maintenance to set the baseline.
6. Asset report
Any issues found are raised in a written asset report, and we review repair versus replace recommendations with you before any spend.
7. Business review
Scheduled reviews cover contract performance, spend and compliance, and we plan the next period's priorities and track progress against them.
Manufacturing partners
Official Distributors
Our happy clients
Aqualogic were proactive and comprehensive in their approach. The whole process was made simple because it was all taken care of. As a busy holiday park, we're delighted with the new machinery, the cashless systems and the ongoing service.
Port Stephens NSW
We've had a relationship with Aqualogic for years. They have the largest maintenance team and the best parts availability, both were major factors in our decision.
Baulkham Hills NSW
Aqualogic have consistently delivered competitive pricing, high-quality product and dependable service. They understand our business, our guests and the demands on our staff. Their solutions always put our business first, critical for a busy four-star resort in a regional location.
Leura NSW
Trusted by businesses across Australia
From national aged care groups and hotel brands to holiday parks, hospitals and correctional facilities, operators rely on Aqualogic to keep their linen moving.
- Aged care and retirement living
- Hotels, resorts and holiday parks
- Hospitals and healthcare
- Student and shared accommodation
- Laundromats and vended sites
- Government and correctional facilities
- Food production and processing
- Central and commercial laundries