FAQ

Knowledge Base - FAQs

This will depend on where the machine is located and whether you have a Maintenance Program with us. Give us a call or send us an enquiry and we will be able to provide a price for you on the spot.

Yes, we service all areas of NSW and QLD. Call us on 1300 222 119 or make an online enquiry to book your service in today.

The error code could be linked to a specific fault occurring in the machine. Give us a call or submit an online enquiry and we can arrange a service technician to come out and diagnose the problem. The service technician will do their best to repair on the spot (pending parts availability), otherwise we will generate a quote for repair and await your approval to go ahead.

Warranties will depend on the brand of equipment. Please reach out to us by phone or online and we will happily send you the warranty details of your purchase.

No, we do not service domestic machinery, however we do service all commercial laundry appliances and brands.

We service all commercial laundry brands, including ADC, American Dryer, Dexter, Electrolux, Girbau, Lavamac, Lavatec, Miele, Maytag, Primus, Speed Queen, Unimac, Huebsch, Cissell, Kannegeisser, Jenson, Sea Lion and Sailstar; as well as our house brands.

Yes, we service all brands of commercial laundry equipment and we carry spare parts for many brands outside of those that we sell, including IPSO, Maytag, Girbau, Huebsch, Dexter, Speed Queen, Electrolux, LG Commercial, GMP, Miele, Chicago, and Milnor. If you have another brand, we may be able to assist.

No, we currently do not have a showroom.

No, we do not have a laundry service.

We recommend doing your research before fully investing into the idea, such as finding out whether it’s the right business and industry for you, looking into the different types of laundromats, and where you would like to set up your business. You will find our blog has a number of helpful articles on the topic. From this you will be able to start developing a business plan. Once you have found a suitable site, reach out to us and one of our laundry specialists will be able offer some insight and equipment recommendations.

Yes, we have a number of options to assist in your investment, including small equipment loans and rental packages. Visit our Finance Options page for more information.

Need help with your Laundry?

Speak with our laundry experts to help you with machine selection, technical information, site issues, and any other laundry support you need.

Manufacturing Partners

Our happy clients

We have had a relationship with Aqualogic for many years. They have the largest maintenance team and better availability of parts, both of which were major decision criteria for us.

The Hills Lodge​, Baulkham Hills, NSW

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Aqualogic have over time consistently provided competitive pricing, high quality product and dependable service. They understand our business, our guests and the demands the staff are under. Their laundry solutions have always placed our business first, which is critical for a busy 4 star resort in a regional location.

Fairmont Resort​, Leura, NSW

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Our wide range of customers

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