There are a few payment systems to choose from when operating a coin or vended laundry, including coin, token, and cashless digital payment kiosks and units. Each have their pros and cons; which will be best for your coin laundry will depend on your individual business needs and budget. While coin and token systems offer affordability and simplicity, digital payment systems can be operated remotely and provide an easy experience for customers. Read on to find out which payment system will best suit your coin laundry.
The basic coin machine recognises and accepts $1 and $2 coins. The coin machine comes as part of the machine and is ready to go at installation. It’s a very simple and cost-effective way of being able to charge for use of your laundry. Something to consider, however, is that many people don’t carry cash anymore, which could prove to be an inconvenience to potential customers, making them choose to go elsewhere for their laundry. Another thing, is that the coins will need to be collected regularly as the boxes fill up. This also poses a security risk to thieves who may see it as an opportunity to steal some cash. Although the boxes are very secure, it still presents a tempting opportunity to thieves who could damage your laundry and the machines trying to access the coins.
Tokens work similarly to coins but require a more complex coin/token machine. The machine is able to be programmed to recognise any sized coin or token as the acceptable currency. Because of its complexity, naturally it is a more expensive option. The token machine comes as part of the machine at the time of ordering. Tokens could provide more security than the coin option, however this entirely depends on where your customers exchange their cash for tokens. If it is via a big token machine, then the token machine becomes a target, but if tokens are provided at a canteen or site office, then the incoming cash can be managed daily. Tokens may also be more convenient to guests, as they may be able to be purchased with any amount of cash or using their bank card.
Digital Cashless Payment Systems
Digital cashless payment systems for laundromats and other coin laundries provide a convenient and smooth experience for customers. They are available in both individual units and kiosks, allowing customers to pay using bank cards or any smart devices that support payment apps. Customers can pay using Apple Pay, Google Pay, Visa, Amex, Mastercard, Discover, or PayPal, from the moment they walk into your laundry; no account set up or apps to download. As we head closer and closer towards a cashless society, digital payment systems are appealing to customers and can be a point of difference between your laundry and your competitors.
- Convenient and appealing to customers
- Sets your laundry apart from competitors
- Digital marketing opportunities
- Digital reporting and business insights
- Easy to use
- Customised branding available
- Accepts Apple Pay, Google Pay, Visa, Amex, Mastercard, Discover, or Paypal
- Completely wireless and easy to install
- Decreased security risk
Digital Payment Systems are easy to install and completely wireless, relying on a decent Wi-Fi internet connection. They have an easy-to-use digital interface that is fully customisable to your brand, and also provide more digital marketing opportunities and business insights through digital reporting. They are able to provide remote start of laundry machines, and prices can be adjusted at a machine and store level for discounts and special promotions. On top of this, because no cash is kept onsite, it reduces your security risk.
Aqualogic partners with a number of Cashless Laundry Solution providers, that we are happy to introduce you to, should you wish to explore this payment option for your laundromat or coin laundry.
There are a few payment systems to choose from when operating a coin or vended laundry. Which option is best for your laundry will come down to your needs and budget. While coin and token options are cheaper, they can be less secure and offer less conveniences than that of the digital payment systems. The digital payment systems offer many features both appealing to customers and to anyone operating a laundry business, however they can be more expensive and rely on a decent wi-fi internet connection. There is always the option of having some machines as coin operated and some connected to a digital payment system, for ultimate convenience and reliability.
Need help finding the right payment options for your business? Reach out to Aqualogic, we’d be happy to help you find something suitable for your individual needs. Call us on 1300 222 119 or submit an online enquiry here. For our full range of coin operated washers and dryers click here.