Dear Valued Customer,
Aqualogic is responding to the rapidly changing COVID-19 pandemic with health & safety as our priority.
Laundry is an essential service that is integral to maintaining a clean, safe & healthy environment. During this uncertain time, clean & disinfected linen is more important than ever.
At Aqualogic our focus is to make sure your laundry operations run smoothly and with minimal interruption during these uncertain times. Amid increasing concern about COVID-19, Aqualogic will remain fully operational with additional precautions.
Delivering essential services
Our priority is keeping our people and our communities safe while continuing to deliver essential services. As a result we have made some step changes to our internal protocols:
• Contactless Field Service Protocol
• Implemented COVID-19 Infection Control Training across all employees
• Revised Employee Protocols across all Departments (Service, Sales & Admin)
• Additional Preventative Infection Control Measures
• Internal COVID-19 Policy Document
We are fully operational
We want to reassure you that we are here and we are ready to help our customers in anyway we can. Our sales, service and warehouse operations are open, supporting and servicing our customers as usual. Our staff are working with revised Contactless Field Service Protocols to support our customers. Please feel free to book an emergency service with confidence.
Our stock levels are in good shape
We are well stocked with essential laundry equipment & spare parts, we also have more on the way. Our suppliers remain operational and are continuing to work toward fulfilling our orders. However to minimise the impact of any unforeseen interruptions to our supply, it is our recommendation to communicate your equipment needs early (where possible) to ensure availability.
Next Steps
In line with various health and government recommendations, we have adopted additional protocols in relation to attending our customer sites. We’re providing a vital service to people everywhere, especially to those, like the elderly, who are most vulnerable.
As Australian-Owned Family Business, we are proud of the essential services we deliver, partnerships we have built and we truly appreciate your continued support. Our mission through these times is to keep delivering essential services safely across Australia.
Should you have any questions, please contact us on 1300 222 119 and we will be happy to assist with any enquiries.
Please stay safe & stay calm,
The Aqualogic Team
